You can communicate special instructions or preferences during booking, through our customer support team, or directly to the cleaning team upon arrival.
Clear communication helps ensure your specific needs are met and that we deliver the best possible service.
Please feel free to call or text us at 617-766-1835.
How Can I Ensure My Cleaning Instructions Are Followed?
At Onix Cleaning Services, your satisfaction is our priority. We strive to deliver a customized cleaning experience by tailoring our services to your specific preferences and priorities.
Here’s how you can communicate your instructions effectively:
1. Provide Instructions During Booking
- When scheduling your cleaning appointment, include specific details such as:
- Areas requiring extra attention (e.g., kitchen or bathrooms).
- Cleaning products to use or avoid.
- Preferred order of tasks (e.g., starting in certain rooms first).
- Use the “Additional Notes” section in the booking form or discuss your needs during phone consultations.
2. Use Multiple Communication Channels
- We offer several ways to update or clarify your preferences:
- Call or Text: Share instructions directly by contacting us at 617-766-1835.
- Email: Send detailed notes to [email protected].
- Our customer support team will ensure your instructions are passed on to the cleaning team.
3. Communicate With the Cleaning Team
- On the day of your service, feel free to speak directly with our cleaners. Whether it’s pointing out high-priority areas or specific cleaning techniques, our team is trained to adapt to your requests.
- Last-minute instructions can be seamlessly accommodated when communicated clearly.
4. Recurring Services Made Easy
- For regular or recurring services, we maintain a detailed record of your preferences. This eliminates the need for repeated instructions and ensures consistency in every cleaning session.
- You can always adjust your preferences as needed—just reach out to us anytime!
Schedule a Personalized Cleaning Service Today!
📞 Call or Text: 617-766-1835
📧 Email Us: [email protected]
🌐 Book Online or Get a Free Quote: Schedule Here
At Onix Cleaning Services, we value open communication to ensure your needs are met with precision and care. Experience a tailored, worry-free cleaning service designed just for you!