Yes! We encourage you to provide any special instructions to ensure your cleaning service meets your specific preferences and requirements.
It's best to communicate these instructions to our customer service representative when booking your service or in advance of your cleaning, so we have ample time to prepare.
You can also leave a note for the cleaning team, but informing them ahead of time helps us tailor our approach to your needs, ensuring a smooth and efficient service that aligns with your expectations.


Can I Provide Customized Instructions to the Cleaning Team?
At Onix Cleaning Services, we prioritize your unique needs by encouraging open communication.
Providing specific instructions allows us to tailor the cleaning experience to align with your expectations, ensuring optimal results.
How to Provide Special Instructions
- During Booking: Clearly communicate your preferences, such as focusing on certain areas or using specific cleaning products. This ensures that our team arrives prepared.
- Pre-Service Communication: Share any updates or last-minute changes with our customer service team before the appointment to streamline preparation.
- Day of Service: While advance notice is preferred, you can also relay instructions to the team upon arrival for additional flexibility.
Examples of Customizable Requests
- Area Prioritization: Highlight key areas like kitchens, bathrooms, or bedrooms that need extra attention.
- Product Preferences: Request the use of eco-friendly or hypoallergenic solutions if required.
- Delicate Items: Inform us about fragile items or unique surfaces that need careful handling.
- Pet-Specific Cleaning: Address pet-related concerns, such as fur and odor elimination.
Benefits of Providing Instructions
- Tailored Service: Personalizing the cleaning plan ensures your specific needs are met.
- Efficiency: Advance communication allows our team to allocate resources and time effectively.
- Enhanced Satisfaction: With clear guidance, our services are fine-tuned to exceed your expectations.
Why Choose Onix Cleaning Services?
Our dedication to personalized cleaning solutions makes us Boston’s trusted cleaning provider.
Whether you’re seeking attention to specific areas or require particular cleaning methods, we adapt to your needs with professionalism and care.
Schedule Your Tailored Cleaning Service Today!
📞 Call or Text: 617-766-1835
📧 Email Us: [email protected]
🌐 Instant Online Quote: Customize Your Cleaning Experience Here
Experience the difference with a cleaning service designed around your preferences. Trust Onix Cleaning Services to create a spotless, stress-free home tailored to you!