Are there any additional fees or surcharges I should be aware of?
While our package pricing includes most standard services, there may be additional fees for specialized tasks such as basement cleaning, oven cleaning, patio or garage cleaning, and areas that require extra attention or deep cleaning.
Do you charge extra for certain tasks or services?
Yes, while our package pricing covers most services, additional fees may apply for specialized tasks such as basement, fridge, patio, or garage cleaning, as well as for carpet cleaning and interior window washing.
Do you offer any loyalty programs or referral rewards for customers?
Yes, we offer both loyalty programs and referral incentives.
Do you offer free estimates or quotes?
Yes! We provide free, transparent, and no-obligation estimates to help you understand the costs upfront.
How are prices determined?
Our pricing is carefully calculated based on several important factors to ensure transparency and fairness:
How can I get a quote?
To receive an accurate quote, please provide us with details such as the size of your home, the number of rooms, the type of cleaning service you need, and any specific areas or tasks that require attention.
How do you determine the cost for different types of cleaning services?
The cost of our cleaning services depends on several factors, including the size of your home (number of bedrooms and bathrooms) and the specific type of service you select, such as standard cleaning, deep cleaning, or move-in/move-out clea
How do your prices compare to other cleaning services in the area?
Our pricing reflects our commitment to delivering exceptional service and unmatched attention to detail.
How does pricing work for homes that require special cleaning services, like post-construction or move-in/move-out clean
Pricing for specialized services such as post-construction or move-in/move-out cleaning varies based on the size and condition of the property.
How is your pricing structured and what factors influence service costs?
Our pricing is based on the number of bedrooms, bathrooms, and the overall size of your home to ensure accuracy.
Is there a price difference for weekend or holiday appointments?
Yes, there is an additional charge for Sunday and holiday appointments due to higher demand and limited staff availability during these times.
Is there an extra charge for cleaning appliances like ovens and refrigerators?
Yes, deep-cleaning appliances like ovens and refrigerators is considered an add-on service and comes with an additional charge.
What is your policy for updating prices, and how will customers be notified?
We proactively manage price adjustments to align with market conditions and operational costs.
Why is the first cleaning session more expensive than subsequent scheduled services?
The initial cleaning session is usually more expensive because it is more comprehensive, addressing accumulated dirt and establishing a baseline of cleanliness for your home.