What if the cleaning technicians feel unsafe at the property?

If our technicians feel unsafe or uncomfortable at any point, they are authorized to leave the premises immediately and cancel the service.

This includes unsafe environments or any form of inappropriate behavior from the customer.

Onix Cleaning will not be held liable for any consequences of the cancellation, and a fee may apply.

Was this article helpful?

What happens if I need to cancel or reschedule last minute?
What is the policy regarding customer behavior toward cleaning technicians?