Once you submit your booking request, you'll receive an email confirmation within a few minutes. If you don't receive it, please check your spam or junk folder or reach out to our support team for assistance.
How Do I Ensure My Cleaning Appointment with Onix Cleaning Is Confirmed?
At Onix Cleaning, we understand the importance of keeping you informed and ensuring a seamless booking process. Here’s how you can confirm your cleaning appointment and stay updated every step of the way:
Step 1: Immediate Email Confirmation
- Once your booking request is submitted, you’ll receive an email confirmation almost instantly.
- The email includes key details, such as:
- Appointment Date and Time
- Selected Cleaning Service
- Any additional preferences or notes you provided during booking.
- Look for an email with the subject line: “Your Onix Cleaning Service Confirmation.”
Step 2: Check Your Spam Folder
- If you don’t see the confirmation email in your inbox, it’s a good idea to:
- Check your spam or junk folder for the email.
- Add [email protected] to your trusted contacts to avoid missing future updates.
Step 3: Contact Customer Support
- Didn’t receive an email or have additional questions?
- 📞 Call or Text Us: Contact us directly at 617-766-1835 for immediate assistance.
- 📧 Email Us: Send your query to [email protected].
- 🌐 Online Support: Use our Contact Page to reach our team.
- Our support team is happy to confirm your booking and resend any missing emails.
Step 4: Appointment Reminders
- To keep you on track:
- Expect a reminder email or text 24 hours before your cleaning appointment.
- On the day of your service, you’ll receive a notification when our cleaning team is on their way to your location.
Why Choose Onix Cleaning for Seamless Communication?
We prioritize transparency and efficiency at every step. From instant confirmations to timely reminders, we ensure you’re always informed and prepared for your cleaning service.
For any inquiries, call us at 617-766-1835 or book online for a Quick and Reliable Quote. Let Onix Cleaning handle the details while you enjoy a spotless home!