Our cleaners are generally flexible and can often accommodate reasonable last-minute requests.
However, for more substantial changes or additional tasks, we may need to schedule these for a future appointment to ensure they are completed thoroughly and without compromising the efficiency of the current service.
Please note that additional charges may apply for any extra tasks requested during the appointment.
Can I Modify My Cleaning Service or Add Extra Tasks Mid-Session?
At Onix Cleaning Services, we pride ourselves on offering flexibility to accommodate your evolving cleaning needs.
Whether you need to adjust a priority area or include an additional task, we aim to provide a seamless experience that meets your expectations.
How Can I Adjust My Service During the Appointment?
1. Minor Adjustments
- If you need small changes, such as focusing on a specific area or adding a quick task, our team can often accommodate these requests on the spot.
- Examples include spending extra time on a room or cleaning an overlooked surface.
2. Substantial Changes or Add-Ons
- For larger requests, such as cleaning additional rooms or handling detailed specialty tasks (e.g., deep-cleaning appliances), it’s best to notify us in advance. These changes may require additional time or specialized equipment.
Guidelines for Mid-Session Adjustments
1. Communicate Early
- Inform our team of any changes as soon as possible during the session to allow for seamless adjustments.
- Advanced notice for major modifications ensures we have adequate resources to meet your requests.
2. Additional Costs
- Tasks beyond the original scope of work may incur extra charges. Our team will clearly outline any additional fees before proceeding with new tasks.
3. Scheduling Flexibility
- For time-intensive additions, we may need to schedule a follow-up appointment to maintain the high standards of our service.
Why Advance Notice Is Ideal
Advance communication enables our cleaners to:
- Arrive with the proper tools and supplies.
- Allocate sufficient time to complete your cleaning thoroughly.
- Ensure your home receives the best possible care without rushing.
How to Share Your Preferences
Before the session begins, or even during the booking process, let us know your specific needs. You can also review and modify your personalized cleaning plan using our online form at Customize Your Service.
Experience Personalized Cleaning With Onix!
📞 Call or Text: 617-766-1835
📧 Email: [email protected]
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At Onix Cleaning Services, your satisfaction is our priority. Contact us today to experience tailored, flexible cleaning services designed to make your life easier and your home spotless!