Special requests are carefully noted in our system and communicated to the cleaning team in advance of your service date.
We ensure that these instructions are followed accurately, allowing us to meet your specific needs and preferences effectively.

How Does Onix Cleaning Services Handle Unique Cleaning Needs and Special Instructions?
Customized Cleaning Solutions to Meet Your Expectations
At Onix Cleaning Services, we understand that every home is different, and so are your cleaning requirements.
Whether you have delicate items, specific areas requiring extra attention, or preferences for eco-friendly cleaning products, we’re here to accommodate your needs.
Our mission is to ensure every service is tailored to your expectations.
How We Document and Implement Special Requests
1. Comprehensive Booking Process
When you book with us, we encourage you to provide detailed instructions or preferences. This may include:
- Prioritizing certain rooms or surfaces.
- Avoiding fragile or sentimental items.
- Using customer-supplied cleaning products or tools.
These details are securely recorded in our system and shared with our cleaning team for seamless execution.
2. Transparent Communication
Our team will review your special requests before the appointment to ensure full clarity. On the day of service, we’ll confirm your instructions and ask any necessary follow-up questions to provide optimal results.
3. Quality Assurance Checks
We consistently strive to deliver high-quality results. To ensure this, our supervisors may perform spot checks during or after the cleaning session to verify your requests have been followed to perfection.
Adjusting to Last-Minute Needs
We understand that cleaning priorities can change. While advance notice is ideal, our team is trained to adapt to reasonable last-minute adjustments or additional tasks, as long as they fit within the scheduled time.
Why Onix Cleaning Services Stands Out
- Attention to Detail: We take extra care to execute every instruction precisely, ensuring your satisfaction.
- Team Coordination: Our team collaborates to divide and conquer tasks, maximizing efficiency while maintaining quality.
- Consistent Excellence: By carefully following your unique instructions, we deliver the same exceptional results every time.
Book a Cleaning Service Tailored to Your Needs!
📞 Call or Text: 617-766-1835
📧 Email: [email protected]
🌐 Instant Online Quote: Customize Your Cleaning Plan Here
Let Onix Cleaning Services provide you with a personalized and hassle-free cleaning experience. Your satisfaction is our priority—schedule your tailored cleaning today!