We handle delicate and valuable items with the utmost care, using gentle cleaning methods and avoiding any areas you specify.
However, we understand that accidents can happen.
In the event of accidental damage, we will promptly inform you and follow our damage resolution policy.
This policy typically includes options for repair, replacement, or compensation for the damaged item, ensuring your peace of mind and satisfaction.
What If My Valuables Get Damaged During Cleaning?
Exceptional Care for Your Belongings
At Onix Cleaning Services, protecting your valuables is a cornerstone of our service.
Our cleaning professionals are trained to handle all items, including delicate and high-value belongings, with precision and care.
By employing the latest cleaning techniques and equipment, we ensure that your home is treated respectfully and with the utmost attention.
Steps We Take to Prevent Accidents
- Specialized Training: Each team member is trained to clean various materials and surfaces safely, from fragile glass decor to antique furniture.
- Non-Abrasive Products: We use eco-friendly and gentle cleaning solutions to minimize any risk of surface damage.
- Custom Preferences: Clients can specify sensitive or no-clean zones during the booking process to provide additional safeguards.
If an Accident Occurs
While rare, if damage does occur during cleaning, we have a transparent and client-centered resolution process:
- Immediate Communication: Our team notifies you right away about the incident and provides a detailed explanation.
- Assessment of Damage: We thoroughly evaluate the situation to determine repair, replacement, or compensation options.
- Client-Centered Resolution: Whether it’s organizing a repair, replacing the item, or offering monetary compensation, our goal is to ensure you’re fully satisfied.
Our Guarantee for Your Peace of Mind
We are fully insured and committed to maintaining the trust of our clients.
This assurance means you can enjoy our cleaning services with complete confidence, knowing your valuables are protected.
Book a Careful and Reliable Cleaning Today!
📞 Call or Text: 617-766-1835
📧 Email: [email protected]
🌐 Instant Online Quote: Schedule Your Service Now
Experience top-notch cleaning services that prioritize your home’s safety. With Onix Cleaning Services, your valuables are always in good hands.