We value your feedback! After each cleaning, you’ll receive an email with a link to rate the service and share your comments.
Alternatively, you can reach out to our customer support team directly to share your thoughts.
How Can I Share Feedback or Suggestions About My Cleaning Service?
At Onix Cleaning, your feedback drives our commitment to excellence. We make it easy for you to share your thoughts and help us improve our services.
1. Post-Cleaning Email Survey
- After every cleaning appointment, you’ll receive an email and SMS survey where you can:
- Rate your experience.
- Provide specific comments or suggestions.
- Highlight any aspects that exceeded your expectations or needed improvement.
- These surveys are quick, straightforward, and invaluable for us to tailor our services to your needs.
2. Contact Our Customer Support Team Directly
- Prefer personalized communication? Reach out to our customer support team at any time:
- 📞 Call or Text: 617-766-1835
- 📧 Email: [email protected]
- Our representatives are always available to hear your feedback, address any concerns, and ensure your complete satisfaction.
3. Leave a Public Review
- If you loved our service, consider leaving a review on platforms like:
- Google: Share your positive experience to help others find trustworthy cleaning services.
- Yelp: Help us build credibility while recognizing the hard work of our team.
- Your reviews mean the world to us and help us grow as a customer-focused business.
Why Feedback Is Essential to Us
At Onix Cleaning, your satisfaction is our priority. Feedback allows us to:
- Reward team members who consistently deliver exceptional results.
- Refine our processes to better meet your expectations.
- Ensure that every client receives the top-quality service they deserve.
Share Your Feedback or Schedule Your Next Cleaning Today!
📞 Call or Text Us: 617-766-1835
📧 Email Us: [email protected]
🌐 Leave Feedback or Book Online: Share Your Experience Here
Your voice matters. Let us continue delivering outstanding cleaning solutions tailored to your needs!