Are there any cancellation fees if I need to cancel my appointment last minute?
We understand that unexpected events can happen. If you cancel within 24 hours of your scheduled appointment, a cancellation fee may apply.
Can I change my contact information for future bookings?
Yes, you can update your contact information by logging into your account portal on our website or contacting our support team.
How can I provide feedback about my recent cleaning service?
We value your feedback! After each cleaning, you’ll receive an email with a link to rate the service and share your comments.
What is the process for canceling my cleaning service permanently?
If you wish to cancel your service permanently, please contact our customer support team via phone, email, or chat. We’ll process your request and confirm the cancellation within 24 hours.
Will I receive a receipt after each cleaning session?
Yes, an electronic receipt will be sent to your email shortly after each cleaning session is completed. If you need a copy of any past receipts, please contact our support team.