Can I book a one-time cleaning service, and how does it work?

Yes, you can book a one-time cleaning service.

Can I change my cleaning package after booking if my needs change?

Yes, you can modify your cleaning package before your scheduled appointment. Please contact us at least 24 hours in advance.

Can I combine different cleaning packages for a customized service?

Yes! We offer the flexibility to combine elements from different packages to suit your needs.

Can I customize my cleaning package to include or exclude specific tasks?

Yes, our cleaning packages are highly flexible.

Does Onix Cleaning offer specialized cleaning packages for events or parties?

Yes, we offer specialized cleaning packages for events and parties, including pre-event and post-event cleaning to ensure your home is pristine and ready for guests.

How do Onix Cleaning extra services work?

While some services may be included in our packages, extras like oven cleaning, fridge cleaning, and window washing are available for an additional fee and can be added to any package.

How often should I schedule a deep cleaning for optimal results?

For optimal results, we recommend scheduling a deep cleaning every 2 to 3 months, depending on your home's needs and your personal preferences.

What are the differences between Basic, Deluxe, and Premium Cleaning Packages?

The Basic package offers essential cleaning, Deluxe includes more thorough cleaning, and Premium provides a fully customized, top-to-bottom cleaning.

What does a Deep Cleaning service include?

Deep Cleaning includes all the tasks in a Standard Cleaning, plus additional focus on neglected areas such as cleaning behind appliances, scrubbing grout, and detailed cleaning of baseboards, light fixtures, and more.

What if I only need specific rooms or areas cleaned?

You can book a cleaning service that focuses on specific rooms or areas.

What is Onix Cleaning's process for creating a custom cleaning plan for my home?

We create custom cleaning plans by consulting with you to understand your specific needs and preferences.

What is included in each type of cleaning package?

We provide a detailed checklist for each cleaning package on our estimate, outlining all the tasks included to ensure transparency and help you choose the best package for your needs.

What is involved in a Move-In/Out Cleaning?

Move-In/Out Cleaning involves comprehensive cleaning of all areas, inside and out, ensuring the property is spotless.

What is the difference between Standard, Deep, and Move-In/Out Cleaning?

Standard Cleaning is routine maintenance, Deep Cleaning is more detailed, and Move-In/Out Cleaning prepares a property for new occupants with thorough cleaning.

What tasks are included in a Standard Cleaning?

A Standard Cleaning includes dusting, vacuuming, mopping, and cleaning bathrooms, kitchens, and general living areas. It covers routine maintenance to keep your home clean and fresh.

What’s the difference between a one-time cleaning and a recurring cleaning service?

A one-time cleaning is ideal for special occasions or when you need a thorough clean without a commitment.