Are there any late fees if I’m unable to make a payment on time

We understand that situations can arise. If your payment is delayed, we will send a reminder. A late fee may apply if the payment is not received within a specified grace period.

Can I pay in installments for larger cleaning projects or packages?

Yes. Please reach out to our customer support team to discuss and set up a payment plan that works for you.

Can I prepay for multiple cleaning sessions in advance?

Yes! You can prepay for multiple cleaning sessions.

Can I split payments between multiple methods or accounts?

Yes, you can split payments between multiple methods.

Do you accept cash, checks?

Yes, we accept payment types, including cash, and checks.

Do you accept payment through mobile payment apps or online transfers?

Yes, we accept payments through mobile apps such as Venmo and Zelle.

Do you provide receipts or invoices for payments?

Yes, we provide receipts and invoices for all payments. These will be sent to you via email for your records.

How do I pay?

Once your service is complete, you can choose to pay via cash, check, or digital payment— Zelle being our preferred method.

How do I update my payment information for recurring services?

You can update your payment information by logging into your online account and accessing the billing section or by contacting our customer support team.

How soon is payment due after the service?

Payment is due immediately after the service is completed.

How will I pay for the tip?

You can include a tip with your digital payment or give it directly to the cleaning technician in cash.

If I pay cash, can I give it to the cleaners directly?

Yes, you can hand cash payments directly to the cleaners.

Is it okay to pay cash directly to the cleaners?

Yes, it's perfectly fine to pay cash directly to the cleaners.

What payment methods do you accept?

We accept a variety of payment methods for your convenience.