About Onix

Does Onix Cleaning offer any educational resources or tips for maintaining a clean home between visits?

Yes, we’re passionate about helping you maintain a clean and healthy home. 

About Onix Cleaning Services

This section offers a warm introduction to our company, detailing who we are, our mission, and the unique qualities that set us apart from others.

Can I trust Onix with my cleaning needs?

Yes. At Onix Cleaning, trust is foundational. Our team undergoes continuous training, supported by a robust quality assurance program, ensuring the highest levels of professionalism and care in every service we provide.

Does Onix Cleaning employ contractors or full-time employees?

We employ full-time employees at Onix Cleaning, not contractors.

What is Onix Cleaning's history and experience in the cleaning industry?

Onix Cleaning Services, founded in 2002 by Maria de Souza, has been a leading name in Boston's cleaning industry for over 20 years.

Can I learn more about the founders or leadership team of Onix Cleaning?

Onix Cleaning was founded by Maria De Souza, a passionate and experienced cleaning professional with a vision to provide exceptional cleaning services to the Boston community.

What measures does Onix Cleaning take to protect my property and privacy?

Your property and privacy are our top priorities.

How long has Onix Cleaning been serving the Boston area?

Onix Cleaning has proudly served the Boston community since 2002, delivering exceptional cleaning services for over two decades.

What steps does Onix Cleaning take to ensure the safety and security of my home during a cleaning?

At Onix Cleaning, we follow strict safety protocols to protect your home. Our team members are trained to handle your belongings with the utmost care and respect.

Are the cleaning services provided by Onix Cleaning insured and bonded?

Yes! Onix Cleaning is fully insured and bonded, ensuring that you’re protected in the unlikely event of any accidents or damages during the cleaning process.

Is Onix Cleaning a locally owned and operated business?

Yes, Onix Cleaning is a proudly locally owned and operated business, rooted right here in Boston.

What sets Onix Cleaning apart from other cleaning services?

At Onix Cleaning, our unique blend of highly trained staff, tailored cleaning plans, and a steadfast commitment to customer satisfaction sets us apart.

What are Onix Cleaning's core values and mission?

Integrity, excellence, and customer satisfaction are the cornerstones of Onix Cleaning.

Are Onix Cleaning cleaners experienced professionals?

Yes. Our cleaners are seasoned professionals, well-versed in the latest cleaning techniques.

What kind of training do Onix Cleaning cleaners receive to ensure high-quality service?

Our cleaners undergo extensive training in the latest cleaning techniques, product usage, and customer service.

How does Onix Cleaning ensure consistent quality?

Quality and consistency are ensured through our comprehensive quality assurance program

How does Onix Cleaning handle customer feedback and improvements?

Customer feedback is invaluable to us. We actively gather insights through surveys and reviews, using them to drive continuous improvement.

Where can I find reviews or testimonials about Onix Cleaning?

You can find reviews and testimonials from our satisfied customers on our website, Google, Yelp, and other review platforms.

Does Onix Cleaning hold any certifications or awards?

Yes, Onix Cleaning holds certifications from respected industry organizations and has earned multiple awards for our outstanding service.

How does Onix Cleaning address disputes or issues with service?

We treat customer concerns with the utmost seriousness.

Does Onix Cleaning offer any guarantees or warranties?

Yes, we stand by our work with a satisfaction guarantee.

What is Onix Cleaning’s customer satisfaction guarantee?

We stand firmly behind the quality of our work with a 100% satisfaction guarantee.

Which areas does Onix Cleaning serve?

We serve Downtown Boston and surrounding areas within a 10-mile radius.

Does Onix Cleaning offer services outside the primary service area?

Yes, we can provide services outside our primary service area for an additional fee.

How can I share my experience with Onix?

You can share your experience by leaving a review on our social media pages, Google, Yelp, or other popular review platforms.

Do you have any customer reviews or testimonials I can read?

Yes, you can find customer reviews and testimonials on our website, Google, Yelp, social media pages, and other third-party review sites.

Do you offer any customer loyalty programs?

Yes, we highly value our regular customers and offer a loyalty program as a token of our appreciation.

Can I refer friends or family to Onix Cleaning?

Yes! We encourage you to refer friends and family to Onix Cleaning Services through our referral program.

How can I contact Onix Cleaning for additional assistance?

You can reach us via phone, SMS, email, or through our website's contact form.