Pricing & Payments
Clear and Simple: Explore our straightforward and flexible payment options, tailored to meet your specific needs. With full transparency, you can plan your cleaning services with complete confidence, knowing exactly what to expect—no hidden fees, just peace of mind, and hassle-free service.
Our pricing is clear and straightforward, designed to provide full transparency with no hidden fees. Explore our pricing details, flexible payment options, and financial policies, allowing you to plan your cleaning services with complete confidence and ease.
Are there any additional fees or surcharges I should be aware of?
While our package pricing includes most standard services, there may be additional fees for specialized tasks such as basement cleaning, oven cleaning, patio or garage cleaning, and areas that require extra attention or deep cleaning.
Are there any late fees if I’m unable to make a payment on time
We understand that situations can arise. If your payment is delayed, we will send a reminder. A late fee may apply if the payment is not received within a specified grace period.
Can I pay in installments for larger cleaning projects or packages?
Yes. Please reach out to our customer support team to discuss and set up a payment plan that works for you.
Can I prepay for multiple cleaning sessions in advance?
Yes! You can prepay for multiple cleaning sessions.
Can I split payments between multiple methods or accounts?
Yes, you can split payments between multiple methods.
Do you accept cash, checks?
Yes, we accept payment types, including cash, and checks.
Do you accept payment through mobile payment apps or online transfers?
Yes, we accept payments through mobile apps such as Venmo and Zelle.
Do you charge extra for certain tasks or services?
Yes, while our package pricing covers most services, additional fees may apply for specialized tasks such as basement, fridge, patio, or garage cleaning, as well as for carpet cleaning and interior window washing.
Do you offer any loyalty programs or referral rewards for customers?
Yes, we offer both loyalty programs and referral incentives.
Do you offer free estimates or quotes?
Yes! We provide free, transparent, and no-obligation estimates to help you understand the costs upfront.
Do you provide receipts or invoices for payments?
Yes, we provide receipts and invoices for all payments. These will be sent to you via email for your records.
How are prices determined?
Our pricing is carefully calculated based on several important factors to ensure transparency and fairness:
How can I get a quote?
To receive an accurate quote, please provide us with details such as the size of your home, the number of rooms, the type of cleaning service you need, and any specific areas or tasks that require attention.
How do I pay?
Once your service is complete, you can choose to pay via cash, check, or digital payment— Zelle being our preferred method.
How do I update my payment information for recurring services?
You can update your payment information by logging into your online account and accessing the billing section or by contacting our customer support team.
How do you determine the cost for different types of cleaning services?
The cost of our cleaning services depends on several factors, including the size of your home (number of bedrooms and bathrooms) and the specific type of service you select, such as standard cleaning, deep cleaning, or move-in/move-out clea
How do your prices compare to other cleaning services in the area?
Our pricing reflects our commitment to delivering exceptional service and unmatched attention to detail.
How does pricing work for homes that require special cleaning services, like post-construction or move-in/move-out clean
Pricing for specialized services such as post-construction or move-in/move-out cleaning varies based on the size and condition of the property.
How is your pricing structured and what factors influence service costs?
Our pricing is based on the number of bedrooms, bathrooms, and the overall size of your home to ensure accuracy.
How soon is payment due after the service?
Payment is due immediately after the service is completed.
How will I pay for the tip?
You can include a tip with your digital payment or give it directly to the cleaning technician in cash.
If I pay cash, can I give it to the cleaners directly?
Yes, you can hand cash payments directly to the cleaners.
Is it okay to pay cash directly to the cleaners?
Yes, it's perfectly fine to pay cash directly to the cleaners.
Is there a price difference for weekend or holiday appointments?
Yes, there is an additional charge for Sunday and holiday appointments due to higher demand and limited staff availability during these times.
Is there an extra charge for cleaning appliances like ovens and refrigerators?
Yes, deep-cleaning appliances like ovens and refrigerators is considered an add-on service and comes with an additional charge.
What is your policy for updating prices, and how will customers be notified?
We proactively manage price adjustments to align with market conditions and operational costs.
What payment methods do you accept?
We accept a variety of payment methods for your convenience.
Why is the first cleaning session more expensive than subsequent scheduled services?
The initial cleaning session is usually more expensive because it is more comprehensive, addressing accumulated dirt and establishing a baseline of cleanliness for your home.