Can I provide the cleaning team with a key or access code if I won’t be home?

Yes, you can provide a key or access code if you won’t be home.

We follow strict protocols to ensure the security of your home.

Rest assured, any keys or access codes provided will be handled with care and returned according to your instructions.

How Can I Provide Secure Access to the Cleaning Team When I’m Not Home?

Ensuring your cleaning appointment runs smoothly, even when you’re unavailable, is a priority at Onix Cleaning Services. Offering secure access options like keys or access codes allows you to go about your day worry-free while we take care of your cleaning needs.

1. Flexible Access Solutions for Your Convenience

  • Key Drop-Off: Hand over a key before the cleaning day or use a secure lockbox to store it. Share the lockbox code with us for effortless retrieval.
  • Access Codes: For homes with digital locks or gated entries, simply provide a temporary door or gate code. Verify the code's validity for the day of service to avoid disruptions.

Both options allow our cleaning team to access your home seamlessly, ensuring timely and efficient service.

2. Security and Privacy Are Our Priorities

  • Secure Handling of Keys and Codes: Keys and codes are only accessible to the assigned cleaning team. We adhere to strict protocols to protect your property.
  • Post-Cleaning Measures: If required, we can securely return your key to a designated location. For digital access, you have the option to update or disable your code after the service for added peace of mind.

Your trust is paramount, and we go above and beyond to maintain it.

3. Communicate Detailed Instructions

  • During Booking: Provide clear access instructions when scheduling your service. This ensures our team is prepared and avoids any delays.
  • Custom Security Requests: Inform us about alarm systems or locking procedures, so we leave your home just as secure as we found it.

Open communication helps us deliver a hassle-free and personalized cleaning experience.

Why Providing Access Matters

Granting the cleaning team secure entry enables us to complete your service efficiently and on time, even if you’re away. It’s a convenient solution that fits your busy schedule while ensuring your home is spotless upon your return.

Schedule Your Cleaning with Ease!

📞 Call or Text: 617-766-1835

📧 Email: [email protected]

🌐 Book Online Instantly: Schedule Your Service Now

At Onix Cleaning Services, we’re committed to providing flexible, secure, and professional service. Let us handle your home cleaning needs while you enjoy peace of mind!

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