How do you handle situations where no one is home to let the cleaning team in?

If you cannot be home, you can provide a key, access code, or make arrangements with a neighbor or building management to grant access to the cleaning team.

This ensures your service proceeds smoothly without delays.

What Are My Options If I Can’t Be Home During the Cleaning Service?

At Onix Cleaning Services, we prioritize your convenience and flexibility, understanding that you may not always be available during your scheduled cleaning appointment. Here’s how you can prepare and ensure a seamless service in your absence:

1. Provide a Key or Access Code

One of the simplest and most secure ways to allow entry for our cleaning team is by sharing a key or access code. This option ensures:

  • Uninterrupted Cleaning Service: Our team can access your property as scheduled, avoiding delays.
  • Secure Handling: We take security seriously and ensure keys or access codes are handled with care and returned if necessary.

To maintain peace of mind, you can provide specific instructions on where and how to store keys securely.

2. Arrange for Alternative Access

If you prefer not to leave a key or code, coordinating with a trusted individual is a great alternative.

  • Neighbor or Friend Assistance: A reliable neighbor or friend can let the cleaning team in and ensure smooth access.
  • Building Management: For apartments or condominiums, notifying your building staff or concierge in advance is a convenient option. This is especially useful in properties with controlled access or visitor regulations.

3. Leave Detailed Cleaning Instructions

To ensure your expectations are met, you can leave clear, written instructions for the team.

  • Highlight Priorities: Specify any focus areas, such as bathrooms or kitchens, or tasks requiring extra attention.
  • Contact Information: Share your phone number or email so the team can contact you for clarification if needed.

This helps maintain clear communication, ensuring your cleaning is tailored to your needs.

Why These Options Are Important

Providing access and detailed instructions allows us to deliver an efficient, high-quality cleaning service, even if you’re away. These steps ensure your property is well-maintained and secure, offering you peace of mind while you attend to other priorities.

Book Your Convenient and Stress-Free Cleaning Today!

📞 Call or Text: 617-766-1835

📧 Email Us: [email protected]

🌐 Instant Online Booking: Schedule Now

At Onix Cleaning Services, we’re here to accommodate your schedule and preferences. Whether you’re home or away, trust us to create a spotless, welcoming space tailored to your needs!

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