While it’s not necessary to be home when the team arrives, it is preferred.
Being present allows you to provide specific instructions and address any initial questions the cleaners may have, ensuring that your preferences are clearly understood and executed.

Should I Be Present When the Cleaning Team Arrives?
While it is not a requirement to be home when our team arrives, your presence can enhance the experience. Here’s a detailed guide on how being home or providing alternative arrangements works seamlessly for your cleaning service.
1. Advantages of Being Home During Cleaning
If you are available, being present at the start of the service allows for smoother communication and better alignment with your expectations:
- Initial Instructions: Share specific requests, such as priority areas or delicate surfaces, directly with the cleaning team.
- On-the-Spot Adjustments: Provide real-time guidance for any changes or additional tasks as needed.
- Immediate Feedback: Evaluate progress and quality during the cleaning process, ensuring the results meet your standards.
2. Flexible Options for When You’re Not Home
We understand busy schedules and offer flexible solutions for those who cannot be present:
- Pre-Arranged Access: Provide a key, access code, or lockbox information, ensuring smooth entry for our team.
- Detailed Preferences: Communicate your instructions through email, phone, or during the booking process so that our team knows exactly how to proceed.
- Trust in Experience: Rest assured that our professional team will follow your directions meticulously and treat your home with care.
3. Trust and Convenience Tailored to Your Schedule
Whether you’re at home or away, we prioritize your convenience and peace of mind:
- Minimal Disruption: Our team works efficiently without interfering with your daily routine.
- Post-Cleaning Review: If you’re not home, we’ll follow up to ensure your satisfaction and address any feedback you might have.
Why It’s Your Choice
Your decision to stay or step out depends entirely on your preference and schedule. Either way, our team is committed to delivering top-notch service that exceeds your expectations.
Schedule Your Cleaning Service Today!
📞 Call or Text: 617-766-1835
📧 Email Us: [email protected]
🌐 Instant Online Booking: Schedule Your Service
At Onix Cleaning Services, flexibility and customer satisfaction are our priorities. Whether you’re at home to guide us or trust us to work independently, we’ll leave your space sparkling clean and perfectly tailored to your needs!