If you need to leave during the cleaning, please inform the cleaning team before you go.
You can leave cash or a check with the team, or, if you prefer online payment, simply complete the payment after the service is finished.
Before you leave, please ensure that the cleaners know how to secure your home, including locking the doors and setting any alarms, to guarantee a smooth process and the safety of your property.

What Should I Do If I Need to Leave While the Cleaning Team is Working?
Leaving your home during a cleaning service is simple and secure with proper preparation. Here’s how you can ensure a seamless experience for both you and the cleaning team.
1. Communicate Your Departure Plans
Clear communication is essential to keep the process smooth:
- Special Priorities: Inform the team of any areas or tasks requiring extra attention.
- Completion Instructions: Let them know how to secure your home upon departure, such as locking doors, returning keys to a lockbox, or setting alarms.
- Real-Time Contact: Share your preferred method of communication in case the team needs to reach you while you’re away.
2. Prepare for Payment Before Leaving
Ensure the financial process is easy and secure:
- Cash or Check: Place the payment in a visible and pre-agreed location, like the kitchen counter.
- Online Payment: Use our secure platform to complete payment after the service is completed, giving you added flexibility.
Onix Cleaning Services provides safe and convenient payment options to suit your preferences.
3. Ensure Home Security
Keep your home safe while entrusting it to our professional team:
- Access Essentials: Provide necessary tools, such as spare keys or entry codes, to enable smooth access and exit.
- Final Lock-Up: Confirm the team knows how to properly secure your home by locking all doors, windows, and activating any alarms.
These steps ensure your property remains safe and protected.
4. Trust in Onix’s Professionalism
Whether you’re home or not, Onix Cleaning Services operates with the utmost professionalism and care:
- Background-Checked Staff: All team members are vetted and trained to follow strict security protocols.
- Customer Assurance: We’re happy to provide updates and feedback, so you’re always in the loop.
Book Your Secure and Hassle-Free Cleaning Today!
📞 Call or Text: 617-766-1835
📧 Email Us: [email protected]
🌐 Book Instantly: Schedule Your Service Now
At Onix Cleaning Services, your convenience and peace of mind are our priorities. Let us take care of your home with professionalism and care while you focus on your day!