How do I reschedule or cancel an appointment?

To reschedule or cancel, please email, text, or call our customer service department.

We ask that you notify us at least 24 hours in advance to avoid any cancellation fees.

Please feel free to call or text us at 617-766-1835.

How Do I Reschedule or Cancel My Cleaning Appointment with Onix Cleaning?

At Onix Cleaning, we strive to make rescheduling or canceling your cleaning appointment as seamless as possible. Whether you need to adjust your service date or cancel entirely, our team is here to assist you every step of the way.

1. Multiple Easy Contact Options

  • Phone or Text Support: Reach us at 617-766-1835 to quickly reschedule or cancel your appointment. This is the fastest way to ensure your request is handled promptly.
  • Email Support: Send your rescheduling or cancellation request to
  • Online Assistance: Visit our website for contact forms or live chat to manage your appointment flexibly.

2. 24-Hour Notice Requirement

  • Policy Overview: We kindly request at least 24 hours' notice for cancellations or changes. This allows us to adjust our schedule and accommodate other clients.
  • Avoid Late Fees: Changes made with less than 24 hours' notice may incur a nominal fee as part of our policy.

3. Flexible Rescheduling Options

  • Whether you need to push your cleaning date forward, request a specific time slot, or make any other adjustments, our team works with you to find a solution that fits your schedule.
  • Have a last-minute change? Contact us immediately, and we’ll do our best to accommodate your needs.

4. Dedicated Customer Support

  • Our professional support team is available to guide you through the rescheduling or cancellation process. You’ll receive prompt responses and clear confirmation of any changes made to your appointment.

Book or Modify Your Cleaning Appointment Today!

📞 Call or Text Us: 617-766-1835

📧 Email Us: [email protected]

🌐 Online Assistance: Schedule Your Cleaning or Make Changes

At Onix Cleaning, we understand that plans can change, and we’re here to ensure your cleaning service experience remains stress-free and convenient. Contact us today to manage your appointment with ease!

Was this article helpful?

Does Onix Cleaning offer flexible timing options for appointments?
How does Onix Cleaning determine arrival times for appointments?