How can I communicate any special instructions or requests to the cleaning team?

You can relay special instructions or requests through our online booking system, via email or SMS, or by calling our customer support team.

Additionally, you can communicate directly with the cleaning team upon their arrival.

These options ensure your specific needs are addressed and incorporated into your cleaning service.  

Please feel free to call or text us at 617-766-1835.

How Do I Communicate Special Cleaning Requests or Preferences?

Effective communication is essential to ensure your cleaning service meets your unique needs. At Onix Cleaning Services, we offer multiple ways to communicate your requests, ensuring a seamless and personalized experience.

1. Specify Preferences During Booking

  • When scheduling your service online or over the phone, use the designated request field to share specific instructions.
  • Include details such as rooms to prioritize, surfaces requiring extra care, or cleaning products to avoid. These notes are relayed directly to our cleaning team for implementation.

2. Contact Customer Support

  • Reach out to our dedicated customer support team via phone or text at 617-766-1835 to share your preferences.
  • Alternatively, email us at [email protected], and we’ll ensure your instructions are documented for your cleaning appointment.

3. Communicate Directly with the Cleaning Team

  • On the day of your service, you’re welcome to speak directly with our professional cleaners upon their arrival. This is an excellent opportunity to highlight specific areas of concern, discuss priority zones, or address any last-minute updates.

4. Update Your Requests Anytime

  • If your needs change after booking, simply reach out to us before your scheduled cleaning date. We value flexibility and will accommodate updates to your instructions whenever possible.

Why Communication Is Key

Clear and open communication helps us tailor our cleaning approach to your exact expectations. Whether it’s a one-time deep cleaning or a recurring service, your satisfaction is our priority.

Book Your Customized Cleaning Service Today!

📞 Call or Text: 617-766-1835

📧 Email Us: [email protected]

🌐 Instant Booking and Free Quote: Schedule Your Service Here

At Onix Cleaning Services, we’re committed to providing a hassle-free and tailored cleaning experience. Share your preferences, and let us handle the rest with precision and care!

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